Frequently Asked Questions

RedHot Dateline is the hottest chat service in the country and has been so for the past 25 years. We know what you’re looking for and our goal is to provide you with a comfortable, and most of all safe, place to chat with local singles.

People like you! We do not hire people to use our system, everyone you hear is a regular person looking for the same things you are.

Yes, the other people on the system have no way of getting any information about you unless you give it to them. They won’t know your phone number, address or real name.

No, everyone you hear on our system is a regular person, just like you.

All callers must be 18 years old or more to use RedHot Dateline.

2. Record your greeting in the Live Connector.
3. Browse the greetings while the other people on the system hear yours.
4. When you hear someone interesting send them a message to strike up a conversation.
5. After messaging you can send them a request to connect one on one. There you can have a private chat about whatever you want!

Yes! To get your free trial:

2. Select your language.
3. When asked for a Membership number, press the # key.

If your phone number is eligible the system will then offer you a free trial. After that you just need to call from the same phone number to enjoy your time on RedHot Dateline; the busiest chatline around.

Your free trial may not work if:

• Someone has already used a free trial from your number before.
• The system cannot read your phone number on call display. You can try to dial *82 to display your phone number to our system.
• There is no time left in the membership.
• It has been more than 7 days since your free trial was issued.

No. The Customer Service agents cannot issue Free Chat Singles Trials. You need to call your local RedHot Dateline hotline number to set up a Free Chat Singles Trial through the phone operating system.

No, you can ONLY use your free trial from the phone it was issued from. New free trials will not be issued to a phone number that has previously been issued one.

You should look up and try calling us that way. In the unlikely event that we do not provide local service to your area, call our friendly, 24-hour, toll-free Customer Service at and they’ll help you get connected.

We have great deals for new members that make it easy to get on the line and meeting new people, including a double-the-minutes package that gives you lots of time for a low price. To hear all of our amazing deals and to buy time, call the local number for your area.

RedHot Dateline is always fun and exciting. And with different callers all the time, it’s a great new experience every time you call. Here’s what to expect:

1. Start by . Then call it to join the fun!
2. Then, you’ll record a greeting that will introduce you to the other callers. You can re-record your greeting as many times as you like. Once you save it, it plays to the other callers to let them know you’re on the line.
3. Next, listen to greetings from other callers. Hear someone you like? Send them a message! If someone’s into you, they’ll message you too. You can respond to anyone (or everyone!) you want—it’s always up to you.
4. Find someone really special? If messages are flying like sparks, invite them to join you for a live chat session! Your private chats are just that—private! Don’t worry, people can still send you messages while you’re in a private chat. You’ll hear them once you’ve finished a live chat.

We want everyone to have an enjoyable, satisfying experience using our system. We will not tolerate:

• Any discrimination based on age, gender or race.
• Any references to illegal activity.
• Threats of violence or harm.

Hear from someone who’s not your type? Just skip the message! If they’re really bugging you, you can even block them by pressing “7” on their greeting. Callers that you block can’t hear your greeting, and you won’t have to hear theirs either. If you believe their behavior crosses over to inappropriate, you can also flag them for us to review by pressing “7” again after blocking them.

Your greeting introduces you to other callers, so don’t be shy! This is your chance to share what’s special about you. Relax and take your time, because the best greetings get the most responses! Here are some tips for recording a greeting to get you noticed:

• Keep your tone positive! Do you sound approachable? Sexy? Strong? Remember, people are attracted to confidence so speak clearly and remember to smile.
• Show off the real you by sharing your best features and interests. Think about what will make you stand out to other callers, and let them know!
• It’s okay to call RedHot Dateline with your friends but remember, if there’s more than one of you on the line, you each need to say your name in the greeting.
• Listen to your greeting when you’re done to make sure it’s the way you want it, and that it can be heard clearly. If you change your mind or what you’re looking for, you can record a new one, any time you want.

When you receive a message from someone who interests you — and we know you will — you can instantly exchange private messages with them, just like sending a voicemail that they’ll hear right away. When you’re ready, send a connection request to connect with them live in a private conversation.

RedHot Dateline members can add their favorite people to their hotlist if they want to be notified next time that person is online.

You can use RedHot Dateline without a membership but you miss out on some exclusive, membership-only features like offline messaging, hotlisting, re-usable greetings and more. RedHot Dateline is always free for women, whether you use a membership or not.

Your membership number gives you access to RedHot Dateline and your pass code is like your bank PIN number so it is important to keep these numbers private and not to share them with anyone. To protect yourself and your mailbox from fraudulent use, call our friendly, 24-hour Customer Service at if you lose your numbers. For your security, you might be asked to verify your personal information.

Yes, a membership may be used from any phone.

With Offline Messaging, not only can you hear greetings from callers currently on the line, you can also hear greetings from callers who were recently on the line, and they can hear your greeting when you’re not on the line. You can also send messages to offline callers and receive messages from callers when you’re offline. Near misses are a thing of the past! You can also save messages you receive so you can listen to them again later on.

DO NOT GIVE IT TO THEM. No one from RedHot Dateline will ever contact you while you are on the system. If you get a message from someone claiming to be from RedHot Dateline make sure you block and flag them by pressing 7, then 7 again, after hearing their message or greeting.

Your membership number gives you access to RedHot Dateline and your pass code is like your bank PIN number so it is important to keep these numbers private and not to share them with anyone.. To protect yourself and your mailbox from fraudulent use, call our friendly, 24-hour Customer Service at if you lose your numbers. For your security, you might be asked to verify your personal information.

DO NOT GIVE IT TO THEM. No one from RedHot Dateline will ever contact you while you are on the system. If you get a message from someone claiming to be from RedHot Dateline make sure you block and flag them by pressing 7, then 7 again, after hearing their message or greeting.

Your membership will last as long as you want, as long as it remains active. To keep your membership active, you need to log in and use time. If your membership remains unused for a period of 3 months it will be deactivated without refund.

With Offline Messaging, not only can you hear greetings from callers currently on the line, you can also hear greetings from callers who were recently on the line, and they can hear your greeting when you’re not on the line. You can also send messages to offline callers and receive messages from callers when you’re offline. Near misses are a thing of the past! You can also save messages you receive so you can listen to them again later on.

Yes, a membership may be used from any phone.

Time is deducted from your membership on a per-minute basis once you are listening to greetings of other people using the Connector. The system will inform you when time is being deducted.

The system will inform you of your membership balance when you log on. You will be given the option to purchase more time when your balance is less than 20 minutes. The system will also warn you when your membership balance reaches two minutes.

Checks can actually be used over the phone if you are a US customer, and US and Canadian customers can pay by Western Union if you want to use cash to purchase. We don’t take any payments through the mail.

You may pay by Credit Card, Debit Card, Pre-Paid Credit Card, PayPal, Check-by-Phone, or Western Union. Find out more on Payment Options.

When you use a credit or debit card to place your order online or on the phone, we use the discrete billing name of TELIGENCE to keep your purchases private. The phone number that appears goes to our discrete billing department where they do not divulge information unless they are talking to you.

You can call the system regularly to find out about our current promotions, and make sure you’ve opted into our text promotions!

If you call one of our local access numbers from outside its local calling area, long distance charges may apply.

Yes. Since 1990, we have been approved by the top banks in North America to provide secure credit card processing for our members. All credit cards presented are securely directed to the financial institution that issued the card.

First check your Junk email folder for the “forgot password” email. If the email is not there, try adding info@redhotdateline.com to your email contacts and generate a new request for forgot password.

Your Web Account is associated to the email that you provided when you signed up. Use this email to request a “forgot password” email. Make sure that the email you have entered when you signed up/registered is the same as the email entered when requesting a new password.

Try the Forgot Email or Forgot Password links on the sign in page. If neither of these work, try creating a Web Account again and make sure to click the activation link in the email you receive upon set up.

To access your RedHot Dateline account online, you must first create a free Web Account. To create a web account all you need to do is:

1. Click here to create a free Web Account.
2. Enter your valid email address and select a password for your Web Account.
3. Once you have completed this sign up process you will receive a confirmation email.

When you receive the confirmation email, click the validation link to verify your account. Once you’ve done that, you will be logged into your new web account and can associate your RedHot Dateline Membership. Signing up is free and gives you access to exclusive online content, deals and promotions.

The link in the email to validate the creation of your Web Account is only valid for 24 hours. You will need to request a new Web Account confirmation link if you get an error message telling you that you do not have an account. This error message refers to your online Web Account not your RedHot Dateline Membership.

To request a new confirmation email, enter your email and password here. Activate your Web Account at once by clicking on the confirmation link in the email.